When dealing with food poisoning complaints, what is not a recommended action?

Offering a free dinner in response to food poisoning complaints does not address the underlying issue and can be seen as an inadequate or dismissive response to a serious health concern. It may provide a temporary appeasement for the complainant, but it fails to resolve potential safety hazards that need to be addressed within the establishment. Addressing complaints effectively requires a comprehensive approach that includes determining the source of the issue, properly documenting the incident for future reference, and involving appropriate authorities like the health department to ensure proper investigation and compliance with health regulations. Such actions are crucial for maintaining a safe dining environment and preventing future incidents.